Meeting location for the 2024/2025 Season will be at J.A. Dulude arena.  Meetings start at 7 pm.

Hydor Evolution Power Head Problem

Started by dan2x38, June 17, 2010, 11:00:22 PM

Previous topic - Next topic
Print
Go Down Pages1
User actions

dan2x38

June 17, 2010, 11:00:22 PM Last Edit: June 29, 2010, 03:17:39 PM by dan2x38
The new Hydor Evolution may have an issue. When they restart the impeller might go in reverse. This is fixed by contcating them for a bushing. Here is the email: hydorusa.office@hydor.com send them your address, ph. num. & name they will send you the bushing.
Voltaire:
"I may not agree with what you have to say,
but I'll defend to the death your right to say it."

dan2x38

#1
June 29, 2010, 03:16:58 PM
Hydor replied to my email asked me how many units I had I told them I need 2 bushings. Yesterday they sent me 6 only took 4 days after I replied.
Voltaire:
"I may not agree with what you have to say,
but I'll defend to the death your right to say it."

Severum

#2
June 29, 2010, 04:10:51 PM
That sounds like pretty darn good customer service!
Regards,
Steve Everum

"We like people for their qualities, but love them for their defects."

120 gallon reef

Rybren

#3
June 29, 2010, 04:54:46 PM
They sent me 4 bushings instead of 2, but it took 6 weeks.  The first shipment "got lost in the mail."  When I finally contacted them to say that I hadn't received the bushings, they sent out a second package that arrived a few days later.
120G Reef
Print
Go Up Pages1
User actions