Ebo Jager Heater

[NjOyRiD]

is there any waranty on these heaters? thanx

[groupie02]

according to my friend Google, there's a one year warranty on Ebo Jager Heaters.

[limmer]

I had one die on me.  I had no bill but contacted Ehiem and they replaced it for free.
Had to send it to them though.

[NjOyRiD]

how did you contacted them? email, phone?

[limmer]

If you bought it here and have receipt, you should be able to bring it back to the store.
I think I contacted them by email and had no receipt. http://www.eheim.com/base/eheim/inhalte/form_customer.html

[NjOyRiD]

i tried to emai lthem cuple times with 2 difrernts computers, but its telling me the page is not working...
does big als keep an history of your purchase in the system? i dont have the reciept

[limmer]

No harm in calling them and telling them you bought it there and see what can be done.

[bitterman]

I had one 250 one die but its 2 years old... so in the garbage its going. It suprised me that such a high quality/good named heater died so fast....  Still had 2 others working well though.

Bruce.

[henry]

I have heard of people have alot of problems with the Ebo Jager Heaters. Stoped working or heating runaway.

They sure have their share of problems.

[fischkopp]

I had one 250 one die but its 2 years old... so in the garbage its going. It suprised me that such a high quality/good named heater died so fast....  Still had 2 others working well though.

Bruce.

Doesnt Eheim give 3 years warranty on Jaeger heater?

The thing is that every heater can fail. And having a lot more people that use Jaeger heaters will result in a lot more people having trouble with them - in  absolute numbers. Interesting would be to know the relative failure rate ...

[bitterman]

Doesnt Eheim give 3 years warranty on Jaeger heater?

The thing is that every heater can fail. And having a lot more people that use Jaeger heaters will result in a lot more people having trouble with them - in  absolute numbers. Interesting would be to know the relative failure rate ...

My box said 1 year I think and I checked the place I purchased them from and there web site stated 1 year. (The US manual shows a 3 year warrentee though interesting)

http://www.jlaquatics.com/phpstore/store_pages/product-info.php?product_ID=ht-eb250.

I'm not worried about the thermostates int eh jagger heaters as I don't use them. I have heater controllers on all my tanks. They sure are a great piece of mind.

Bruce

[NjOyRiD]

guys, the reason why mine is broken is insane. you should see it, i dont have a pic or cam, but to describe it, its like if water went inside the wire and then open it here and there, orange and blue hires. The way i saw that is because i put my hand on it and got zapped big time!