broken power head from auction.. how do i fix??

[redbelly]

i picked up a pro 3 power head at the auction and the impeller shaft is snapped in 2. guess i should have checked it out more thuroughly. so how do i get the piece of shaft out that is inside the power head?? its not one of the metal shafts, i guess its ceramic (??). im just not to sure how to get it out. anyone have one of these??

[328iGuy]

I am not sure exactly how you would remove it.

Just wanted to say, I hope whomever put that on the auction block is reading here and offers the money back.  Don't have much patience for crooks!   :evil:

[redbelly]

i have the name, just didnt know if i should post it.

[328iGuy]

I would recommend contacting this individual to give them the benfit of the doubt in order to come to an agreement in the case that they honestly didn't know.

If they fail to meet you halfway or something, then I would definitely let others know to stay away from this persons future auctions or sales on this forum.

Let us know how it pans out!  

[TR]

Hi redbelly.

Sorry to hear about your luck regarding your powerhead.  I do agree that if you can contact and see if the person who did auction it will do something first.

If not, Hagen used to make a tool for thier powerheads and it was a simple small thin steel rod with a slight hook at the end.  From there you insert it into the motor impeller hole and hook it, then slide it out in a upwards towards you.

I used to make them myself, I just take a coat hanger cut it to 3 inches and bend a very tight hook almost like a letter A shape.

Then you reach in pull it out and you replace it with another impeller shaft, ceramic although it is good quality is very brittle and easy to snap or break, its not a piece thats normally intended to normally be always taken out so you have to be careful.

Other than that again redbelly, see first if anything can be done, if not then go and weigh the cost to replace the ceramic impeller v.s. getting a new one.

These things do happen regardless where one purchases things so they are certainly bound to happen at an auction, the only thing one can do is simply rely on the integerity of the seller towards resolving it with the buyer.

Aside from that I think everyone else had a pretty good time.  I know I certianly did and I am sure that everyone went home happy getting what they wanted, and on that note a great job well done by the OVAS staff and volunteers!

                               Hope this helps redbelly,
                                            TR.

[dpatte]

i didnt know you could change the impeller on a Pro powerhead. I am sure i've tossed out at least a few that had broken impellers. You learn something new every day. I wonder how much the ceramic shafts cost, and i wonder why hagen makes them from ceramic instead of steel?

[TR]

Hi dpatte,

Great question lol When I also asked the Hagen desinging staff that same question, Ceramic vs Steel they do claim it to be more cooler running , more faster and silent, and better material making it more longer lasting durabilty wise.

I'm not quite sure what the model numbers are regarding the ceramic ones,  But its put into thier more elite higher grade ones in which of course the cost is slightly higher.

But yes if you also get a chance to view thier Hagen parts catolog you can easly replace the ceramic shaft impeller.

And your right regarding what the cost would be, most of the time I simply found it cheaper to order from Hagen directly vs the store price with thier mark up.

                                                TR.

[BigDaddy]

See... this bothers me.

I know items are purchased "AS IS"... but its also the seller's responsibility to submit working items.

I would suggest that during the mini auctions, that any electrical part should be powered to ensure proper working order.

[redbelly]

i got the shaft out with a pair of needle nose and a screw driver so i will head to big al's tomorrow to see what a new one costs. the impellers on the motor are going to have to be replaced too though as they are toast. I got the ph for a great price, obviously too good. i just didnt know what to check for on these power heads as i have never had one... it took me 15 min to get the damn thing apart just to figure out what was broken!!
Great auction otherwise!

[Julie]

Redbelly:  I would contact the seller and give him a chance to rectify it.  If the response is "sold as is", you know who to stay away from and spread the word.
I don't know everyones name, so I probably met alot of people I had been chatting with but was unaware.
Did you bring any plants?
BigDaddy:  was it your little girl behind me?  


Julie

[Marc]

That sucks about the broken impeller.

There was an another case with a u/v sterilizer that was sold and when the purchaser opened it up it turned out there the bulb wasn't included. The buyer contacted the seller right away and the seller agreed to take it back and the sale was cancelled.

Marc

[pegasus]

In both case the vendors should have wrote in the descriptions:
Broken-Use for parts... No UV light. If they would have done so, the buyer would not have had any recourse. Simple No?

[Julie]

Those that think they can pull a fast one will do it.
Some sites have buyer feedback.

Julie

[redbelly]

i agree with you pegasus. i really feel there should have been something about its poor condition written on it. the power head looked perfectly clean so the person took the time to clean it.


Yes Julie i did bring my plants to sell at the auction. all of them except one big one that burnt a couple leaves on the underside of my light. you can have it if you still would like it as otherwise it will be thrown out (i dont have anywhere big enough to house another one!!). and i do also have more plantlets growing quickly if you want to wait.

[dpatte]

I think its reasonable to expect that when something is sold in an auction it is sold complete and working. If it is incomplete, or not working, it should be marked as such!

[328iGuy]

I think its reasonable to expect that when something is sold in an auction it is sold complete and working. If it is incomplete, or not working, it should be marked as such!

Agreed 100%!

[BigDaddy]

Redbelly:  I would contact the seller and give him a chance to rectify it.  If the response is "sold as is", you know who to stay away from and spread the word.
I don't know everyones name, so I probably met alot of people I had been chatting with but was unaware.
Did you bring any plants?
BigDaddy:  was it your little girl behind me?  


Julie

Nope, I was flying solo yesterday.  Actually I was sitting up front right beside redbelly and his significant other...

PS - Thankfully, both the Eheim 2211 and the Fluval 2 Plus I picked up are both in good working order.  Hopefully redbelly, you'll get your issues resolved without incurring additional costs...

[Julie]

Did you register?  Or were you pre registered?
RedBelly:  Did you have a corona box?

Julie

[redbelly]

ok, i saw jody today and it is going to cost me $23 plus tax to fix the power head. I got the power head for $15 which put me at a total of around $40.

my thought was that for $40 i could get one of those power heads with the sweap function of it. and beside that i never would have bought it if i knew it was gonna cost me $40 to get it going as i just dont have that kinda money right now for a power head...

my question is do people think it is worth it to keep the power head for now and when i have the money fix it, or try and contact the seller to see if he/she will re-emberse me?

[dpatte]

contact the seller